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02 — Housekeeping Academy
Visual standards for every room
Each category includes a visual guide, a video tutorial, and a certification quiz. Cleaners can't receive new assignments until they pass each one.
Bed Making Standards
Sample guide liveEvery bed in every Sundial home is made the same way. Visual guide, video tutorial, and a certification quiz.
- King Bed
- Queen Bed
- Bunk Beds
- Crib Setup
Towel Standards
Consistent folds, stacking, and placement for every towel type. Visual examples included.
- Bath Towels
- Hand Towels
- Washcloths
- Pool Towels
Bathroom Standards
A spotless bathroom is the most-photographed room in a Sundial home. Here's how we get it right.
- Mirrors
- Glass
- Toilets
- Hair Removal
- Amenity Placement
Kitchen Standards
Top-to-bottom kitchen reset — appliances, inventory, and the all-important coffee station.
- Appliance Cleaning
- Refrigerator Checks
- Coffee Station Setup
- Inventory Standards
Departure Cleans
The full departure clean checklist used after every guest stay.
- Step-by-step checklist
- Room-by-room order
- Photo requirements
- Hand-off to inspection
Inspection Cleans
What inspectors look for and how findings are scored.
- Inspector checklist
- Scoring rubric
- Common findings
- Re-clean procedures